Effective date 03/29/2018
jenna k. takes pride in the quality of our products. If, however, for some reason you are not satisfied with your purchase, please request a refund and a return authorization by contacting us by clicking here or through our contact page. We apologize for the limited return policy, but return authorizations must be requested within 7 days of the purchase date and the return must be postmarked within 10 days of the purchase date in order to receive a refund. The item must be shipped in its original condition with any original tags. At this time the return shipping costs will be the responsibility of the purchaser. We apologize for the limited return policy.
Your product will be shipped within 5-7 business days of processing your order.
Your order will ship by USPS Priority Mail. Depending on your zip code, USPS delivers within 1-3 days after your order is shipped from jenna k.
Orders placed after 12 pm Eastern Time will be processed the next business day. Orders placed Saturday or Sunday will be processed on Monday. jenna k. ships orders Monday through Friday excluding holidays. jenna k. reserves the right to delay delivery, however, we will make every effort to notify you if a delay is expected or occurs.
We only ship within the USA.
U.S. Shipping cost per order is a flat rate of $6.80, however, if the number of items ordered exceeds the size of a small flat rate box, the shipping cost will increase and you be notified prior to shipping for approval.